000 00291nam a2200109Ia 4500
008 231004s9999 xx 000 0 und d
020 _a0-7668-2343-1
090 _a647.940 ISM
100 0 _aAhmed Ismail
245 0 0 _aFront Office Operations And Management
260 _aThomson
_bAustralia
_c2002
999 _c11898
_d11898