Mengendali aduan pelanggan : menukar cabaran kepada peluang (Record no. 957)

MARC details
000 -LEADER
fixed length control field 00341nam a2200109Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 231004s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 983-2473-845
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) 648.8342 DEN
100 0# - MAIN ENTRY--PERSONAL NAME
Personal name Jennifer Derhen
245 00 - TITLE STATEMENT
Title Mengendali aduan pelanggan : menukar cabaran kepada peluang
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Prentice Hall,Pearson (M) Sdn Bhd
Name of publisher, distributor, etc. Petaling Jaya
Date of publication, distribution, etc. 2003
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
        PERPUSTAKAAN KOLEJ KOMUNITI LENGGONG PERPUSTAKAAN KOLEJ KOMUNITI LENGGONG 03/25/2004 169.00   648.8342 DEN 000751 10/04/2023 10/04/2023 Koleksi Am